About Us
Top-notch hobbying without the stress.
RC should be fun, it’s that simple. We want your whole hobby experience to match the pleasure you get from unboxing a shiny new vehicle and taking it out for a spin for the first time. From product selection and delivery to usage and maintenance, our service team are with you every step of the way. We work closely with a limited number of manufacturers to ensure high quality, great deals and expert service across our whole product range. Our long-term mission is to contribute meaningfully to RC culture, making it easier to get into and a lot more fun while you’re here.
Company Overview
Fair RC is an online retailer of adult hobby products. Founded in 2015 in Guangzhou, China, we deliver to countries around the world, and have warehouses in US, Canada and China.
Our Service Team
One of our core strengths is our small and dedicated service team. We are strong communicators and problem solvers, and we get continuous hands-on product training. Everyone in our team is in their late twenties or early thirties, but what’s most important is that we are young at heart, with a passion and keen desire to give you the best RC experience possible. When you contact us, you will always be greeted by the same familiar folks. We are here to help.
Quotes from staff
"Who knew running an RC company would be so much fun!" Hedy
“I love when a new product comes in. It’s a great moment, like getting an addition to the family.” Alec
“Normally, if a customer is having a hard time, I’ll see if I can call them. Sometimes, people just want to hear a human voice.” Joe
“One thing I love about this job is that I’m always learning. RC is a really complex hobby, and I get a sense of satisfaction when I successfully guide a customer through it.” Danna
Our Values
- The well-being of our employees and customers comes before everything else.
- We respect and listen to our people and our customers.
- We trust our people to make decisions to help our customers and to improve our company.
- We serve RC culture.
- We will not stop seeking ways to enrich our customer’s RC experience.
- If we don’t know it now, we will search until we find the answer.
Our Beliefs
RC is a rich and fulfilling hobby for adults. It combines vehicle culture with a love of adventure and the outdoors. It is nostalgic, but at the same time, it is youthful. Driving or piloting the vehicle is just scratching the surface of what this hobby involves. Before you buy a product, you may spend hours researching it, combing through stats, watching demonstrations, really soaking up a wealth of information that’s available. The vehicle parts are not easy to find if you don’t know where to look, so replacing broken parts or making modifications can be an uphill struggle worthy of a crawler. In many ways, RC is deep and dense, suitable only for hardcore fans. Part of the joy is in breaking through those impenetrable barriers. True mastery of RC is a major achievement.
At Fair RC, we don’t believe in dumbing it down. We know you relish the challenge. But we do want to make the whole experience less frustrating and more rewarding. We believe that, through embracing the culture, bringing fans together through events and online communities, and making life more convenient for all our customers, RC is a hobby that can thrive.
